MCP or Not?

Draft: research not yet reviewed. Hidden from search engines and production.

OfficialClaude connector: yes

PagerDuty MCP server & Claude connector

Does PagerDuty have an official MCP server or Claude connector?

Official

As of October 2026, PagerDuty hosts an official remote MCP server at mcp.pagerduty.com/mcp, documented on its own sites and listed in Anthropic's directory as Anthropic verified with 64 tools. It supports OAuth or an API key. The older self-hosted server on GitHub is deprecated and archived, and the hosted one can create incidents and delete teams.

Last checked

Verdict and evidence

What we checked
PagerDuty-hosted MCP server
Published by
PagerDuty (official)
Runs
Hosted (remote)
Sign-in
OAuth sign-in
Stage
Generally available
Plan
PagerDuty account with Advanced Permissions; user API key or an OAuth client. EU accounts use mcp.eu.pagerduty.com.
Endpoint
https://mcp.pagerduty.com/mcp

Evidence

What an AI can do in PagerDuty

Read

  • Get an incidentget_incident
  • Get an escalation policyget_escalation_policy

Create

  • Create an incidentcreate_incident
  • Create a schedule overridecreate_schedule_override
  • Create a servicecreate_service
  • Create a status page postcreate_status_page_post

Update

  • Add a note to an incidentadd_note_to_incident
  • Add respondersadd_responders

Delete

  • Delete a teamdelete_team

From the publisher’s documentation for the version we checked. Not every tool is listed.

Setup

Claude (claude.ai / Desktop)

Add from the Claude directory (sign-in required).

Source

Claude Code

OAuth setup needs a static callback port and your OAuth client ID and secret.

MCP_CLIENT_SECRET=YOUR_CLIENT_SECRET claude mcp add-json pagerduty '{"type":"http","url":"https://mcp.pagerduty.com/mcp","oauth":{"clientId":"YOUR_CLIENT_ID","callbackPort":8080}}' --client-secret
Source

Cursor

Add to ~/.cursor/mcp.json.

{
  "mcpServers": {
    "pagerduty": {
      "url": "https://mcp.pagerduty.com/mcp"
    }
  }
}
Source

Safety check

  • Pass

    Publisher verified

    Documented on support.pagerduty.com and developer.pagerduty.com; the Claude directory lists it as Made by PagerDuty and Anthropic verified.

  • Pass

    Auth model

    Supports OAuth (static client credentials; no Dynamic Client Registration) and API keys via an Authorization header. API keys are long-lived, so prefer OAuth.

  • Flag

    Write and delete access

    Directory lists create_incident, create_service, create_schedule, delete_team, delete_alert_grouping_setting and more. No read-only mode is documented for the hosted server (the old local server defaulted to read-only).

  • Unknown

    Tool-description injection scan

    Hosted tool descriptions were not read; only the tool names on the Claude directory page. Docs pages contain only llms.txt index pointers.

  • Unknown

    Repo maintenance

    The hosted service has no public repo. Its predecessor repo is archived (see the local integration).

Community alternatives

Built and maintained by third parties, not PagerDuty. Check the safety notes before connecting one to a real account.

PagerDuty local MCP server (deprecated)

PagerDuty · Runs locally · API key or token

Read incidents, services, schedules and more (read-only by default) · Create or modify resources only with --enable-write-tools

  • ⚠ Auth model: Long-lived PagerDuty user API token in PAGERDUTY_USER_API_KEY.
  • ⚠ Tool-description injection scan: Mostly clean. One fallback message in schedules.py tells the model "Do not tell the user these schedules do not exist" when a lookup partly fails. Low severity, addressed to the AI.
  • ⚠ Repo maintenance: Archived and read-only; README says it is deprecated in favor of the hosted server. Last push 2026-09-04, 79 stars, Apache-2.0.

FAQ

Does PagerDuty have an official MCP server?

Yes. PagerDuty hosts it at https://mcp.pagerduty.com/mcp (mcp.eu.pagerduty.com for EU accounts).

Is PagerDuty a Claude connector?

Yes. The Claude directory lists PagerDuty as Anthropic verified, added March 2026, with 64 tools.

Is the GitHub pagerduty-mcp-server still the one to use?

No. The repo is archived and deprecated; PagerDuty recommends the hosted server.

Can it change my PagerDuty account?

Yes. Listed tools include creating incidents and services and deleting teams. Limit what the connected user can do and review calls.

Does it use OAuth?

Yes, with an OAuth client you create, or you can use an API key. Dynamic Client Registration is not supported.

Last reviewed .

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MCP or Not: Official · Checked Oct 2026

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