Zendesk MCP server & Claude connector

Does Zendesk have an official MCP server or Claude connector?

Community only

As of October 2026, no official Zendesk MCP server is verified. Zendesk's Relate 2026 announcements list its MCP Server as early access this summer, but we found no endpoint, developer documentation or repository from Zendesk. Zendesk's MCP client, for Zendesk calling other servers, is documented. Community-built servers exist, run locally, and are not published by Zendesk.

Last checked October 18, 2026

Verdict and evidence

What we checked: reminia/zendesk-mcp-server
Published by: reminia (community)
Runs: Runs locally
Sign-in: OAuth sign-in
Stage: unknown
Plan: Requires a Zendesk OAuth client (Admin Center) and an uv/Python environment; Zendesk plan needs not stated.

Evidence

reminia/zendesk-mcp-server (github.com, seen October 18, 2026)

What an AI can do in Zendesk

Read

List recent ticketsget_tickets
Get a ticketget_ticket
Get ticket commentsget_ticket_comments

Create

Add a comment to a ticketcreate_ticket_comment
Create a ticketcreate_ticket

Update

Update a ticketupdate_ticket

From the publisher’s documentation for the version we checked. Not every tool is listed.

Setup

Claude (claude.ai / Desktop)

Build with uv, set ZENDESK_SUBDOMAIN and ZENDESK_CLIENT_ID, then add to claude_desktop_config.json (path is a placeholder).

{
  "mcpServers": {
      "zendesk": {
          "command": "uv",
          "args": [
              "--directory",
              "/path/to/zendesk-mcp-server",
              "run",
              "zendesk"
          ]
      }
  }
}

Source

Safety check

Flag
Publisher verified
Owned by an individual GitHub account (reminia), not Zendesk. The zendesk GitHub org lists no MCP server for Zendesk products.
Pass
Auth model
OAuth with a public client and PKCE using your own Zendesk login; scopes can be capped (tickets:read tickets:write ticket_attachments:read users:read hc:read). API-token auth still works but is deprecated.
Flag
Write and delete access
Exposes create_ticket, create_ticket_comment and update_ticket. Ticket text is untrusted content that could contain injected instructions. No read-only mode was confirmed (reduce risk by omitting the tickets:write scope).
Unknown
Tool-description injection scan
README read (no AI-directed text); tool source code was not reviewed.
Pass
Repo maintenance
reminia/zendesk-mcp-server: pushed 2026-08-27, not archived, 123 stars, Apache-2.0.

Other options

Built and maintained by third parties, not Zendesk. Check the safety notes before connecting one to a real account.

fruggr/zendesk-mcp-server

fruggr · Runs locally · OAuth sign-in

⚠ Publisher verified: Owned by the fruggr GitHub account, not Zendesk.

fruggr/zendesk-mcp-server (github.com, seen October 18, 2026)

FAQ

Does Zendesk have an official MCP server?

No official MCP server verified as of October 2026. Zendesk's Relate 2026 newsroom page lists the MCP Server as early access this summer; we found no endpoint, developer docs or GitHub repository for it.

What is the Zendesk MCP client?

A separate Zendesk feature in early access that lets Zendesk call other MCP servers from action flows. It does not let Claude connect to Zendesk.

Is Zendesk a Claude connector?

Not verified. We could not confirm a Zendesk listing in Anthropic's connector directory.

Are community servers safe?

They are not published by Zendesk. Review the code, use OAuth with limited scopes, and treat ticket text as untrusted.

Is there a read-only option?

reminia's server has no confirmed read-only mode; limiting the OAuth scopes to read-only scopes is the safest route.

Last reviewed October 18, 2026.

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